Shipping & Delivery

Due to coronavirus (COVID-19) safety precautions, most shipping companies are currently working with limited staffing so wait times may be longer. We are trying our best to ship and deliver all the orders as soon as possible. Thank you for your patience.

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive contain your country.

How long does shipping take?

Estimated shipping time varies by location and can be longer than 10 days due to high demand. These are our estimates:

       
  Australia 13-20 days Available
Austria 15-35 Days Available
Belgium 21-40 days Available
Brazil 15-35 Days Available
Canada 16-26 days Available
Denmark 15-35 Days Available
Finland 15-35 Days Available
France* 15-35 Days Available
Germany 25-38 days Available
Greece 15-35 Days Available
Hong Kong 15-35 Days Available
Hungary 15-35 Days Available
Ireland 15-35 Days Available
Indonesia 15-35 Days Available
Israel 19-32 days Available
Italy 15-35 Days Available
Japan 15-35 Days Available
  Korea 15-35 Days Available
  Luxembourg 15-35 Days Available
  Malaysia 15-35 Days Available
  Mexico 15-35 Days Available
  Netherlands 15-35 Days Available
  New Zealand 15-35 Days Available
  Norway 13-22 days Available
  Poland 15-35 Days Available
  Portugal 15-35 Days Available
  Russia 14-23 days Available
  Saudi Arabia 25-35 days Available
  Singapore 15-35 Days Available
  Spain 15-35 Days Available
  Sweden 15-35 Days Available
  Switzerland 15-35 Days Available
  Thailand 15-35 Days Available
  Turkey 15-35 Days Available
  Ukraine 14-23 days Available
  United Kingdom 15-35 Days Available
  United States 12-20 days Available
  Vietnam 15-35 Days Available

Note: This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please Email Us Or Talk To Us Via Live Chat.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please please Email Us Or Talk To Us Via Live Chat.

Have Any Questions? Talk to our support team here.

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